Shipping policy
Shipping Policy
Last updated: June 2026
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
We ship worldwide via our trusted suppliers. Estimated delivery times are:
- United States: 7-15 business days
- Canada & UK: 10-20 business days
- Australia & Europe: 10-25 business days
- Rest of World: 15-30 business days
Delivery times may vary due to customs processing, carrier delays, or high demand periods such as holidays.
Shipping Costs
We offer free standard shipping on all orders. Expedited shipping options may be available at checkout for an additional fee.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Customs and Duties
International orders may be subject to customs fees, import taxes, or duties charged by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@crazypawz.com within 30 days of the expected delivery date and we will work to resolve the issue promptly.
Contact Us
For shipping questions, email us at support@crazypawz.com.